Last updated: August 12, 2026. These Terms of Sale govern orders for marketing and creative services placed through marketinghmf.com.
1. Parties and definitions
“Provider,” “we,” “us,” and “our” mean the business identified below. “Customer,” “you,” and “your” mean the individual or organization ordering a Service. These terms are used to avoid ambiguity: the Provider performs the Service and the Customer receives it.
Marketing House MF Oskar Finowski
Tax Identification Number: PL6112840984
contact@marketinghmf.com
2. Services only — no goods are sold
Every catalog item, product page, cart item, and order on this website represents a service (“Service”). We do not sell physical goods. References generated by WooCommerce to a “product” mean a Service and do not change the legal character of the transaction.
Services may include writing, editing, formatting, translation, photography, graphic design, video editing, social-media promotion or management, advertising services, and related customized work described on the selected Service page.
3. Electronic acceptance and formation of the service contract
Before placing an order, the Customer must select the required checkbox confirming that the Customer has read and agrees to these Terms of Sale. By submitting payment, the Customer enters into a binding contract with the Provider for performance of the selected Service, including the configuration, scope, price, files, instructions, and options shown in the order.
The Customer authorizes the Provider to begin work after payment unless the order confirmation states a later start date. The Customer should save the order confirmation and the version of these Terms applicable on the order date.
4. Scope, instructions, and Customer materials
The Service page, selected configuration, accepted quotation, order details, project messages, and agreed revisions define the scope. Work outside that scope may require a separate fee and schedule.
The Customer must supply accurate instructions and materials that the Customer owns or is authorized to use. The Customer grants the Provider a limited license to use those materials only as reasonably necessary to perform, review, store, and deliver the Service. The Customer remains responsible for third-party rights in supplied materials.
5. Prices, payment, and third-party costs
Prices are displayed in U.S. dollars. The final price is calculated from the selected Service, quantity or word count, options, and disclosed surcharges. Advertising media spend, platform fees, licenses, stock assets, printing, shipping, taxes, bank conversion fees, and other third-party costs are excluded unless the order expressly includes them.
Payment is due at checkout. The Provider may pause work when payment fails, is reversed, or a required Customer response or file is missing.
6. Cancellation, partial refunds, and work already performed
The Refund and Cancellation Policy forms part of these Terms. Except where mandatory law provides otherwise, any approved refund after work begins is limited to the portion of the paid Service price reasonably attributable to work not yet performed. The Provider may deduct the value of completed work, committed production time, and non-refundable third-party costs.
After a partial refund, the Customer may request the completed portion of the Service. Delivery of incomplete, draft, editable, or production-stage materials is at the Provider’s discretion unless applicable law or a written agreement requires delivery. The Provider may decline delivery when the material is unusable, contains third-party assets that cannot be transferred, creates security or confidentiality risk, or would misrepresent an unfinished deliverable as final work.
Customization, made-to-order creative work, editing, formatting, and translation are prepared to the Customer’s specifications. Once work on such a Service begins, no voluntary refund is due for the portion already performed. This rule does not exclude rights that cannot legally be waived.
7. Completion, acceptance, downloads, and remedies
A Service is completed when the agreed final deliverable is made available in the Customer workspace, sent through the agreed channel, or accepted by the Customer. Except for mandatory consumer remedies or a material failure to match the agreed scope, the completed portion of a Service is non-refundable after the Customer accepts or downloads the final deliverable.
The Customer should report a material non-conformity promptly and provide enough detail for review. Where appropriate, the Provider may first offer correction, re-performance, or an agreed revision before a monetary remedy.
8. Artificial intelligence and production tools
Unless a Service page or separate written agreement promises a human-only workflow, the Customer understands that personnel may use software-assisted tools, including artificial-intelligence features, during research, organization, transcription, translation support, image processing, quality review, or production. The Provider does not guarantee that every person involved will avoid all AI-enabled tools.
The Provider will use reasonable efforts to avoid generative AI in the substantive creation of a Customer deliverable when it is not needed or agreed, and will apply human review appropriate to the Service. A Customer requiring a no-generative-AI workflow must obtain written confirmation before ordering; that requirement may affect price, schedule, or availability.
9. Third-party services, cookies, pixels, and advertising technology
The website and Service workflow may use third-party providers for hosting, security, payments, communications, analytics, social-media functionality, advertising measurement, and advertising delivery. Subject to the Customer’s consent choices and applicable law, these providers may collect or receive device identifiers, IP address, browser data, page or campaign interactions, purchase or conversion events, and similar information through cookies, tracking pixels, tags, SDKs, local storage, or comparable technologies.
These technologies may be used to measure campaign performance, limit repeated advertising, understand audiences, personalize or improve advertising, and improve the website and Services. Third parties process information under their own terms and privacy notices. More information and available choices are described in the Privacy Policy and Cookie Settings.
10. Intellectual property
The Customer retains rights in Customer materials. Unless the order states otherwise, rights in an accepted final deliverable transfer only after full payment, excluding the Provider’s pre-existing methods, templates, know-how, tools, licenses, fonts, stock assets, and third-party materials. Drafts, rejected concepts, source files, and unused alternatives remain with the Provider unless expressly included in writing.
11. Results and platform decisions
The Provider performs the agreed Service with reasonable professional care but does not guarantee rankings, reach, views, account approvals, advertising performance, sales, revenue, platform availability, or any particular commercial result. Platforms, audiences, competitors, budgets, and market conditions remain outside the Provider’s control.
12. Reviews and lawful communications
The Customer may publish an honest review, including a negative review, about the Service or the Provider. Nothing in these Terms restricts legally protected consumer reviews or reports to regulators. The Customer must not knowingly publish false statements of fact, unlawful threats, confidential project information, personal data, infringing material, or content otherwise prohibited by applicable law. The Provider may respond to or seek lawful remedies for unprotected unlawful content.
13. Liability and non-waivable rights
To the maximum extent permitted by law, the Provider is not liable for indirect, incidental, special, punitive, or consequential loss, lost profits, or loss caused by third-party platforms, Customer materials, inaccurate instructions, or events beyond reasonable control. Any monetary liability is limited to the amount paid for the affected Service, except where such a limitation is prohibited by law.
Nothing in these Terms excludes liability or Customer rights that cannot lawfully be excluded, including applicable rights concerning fraud, intentional misconduct, personal injury, defective performance, payment disputes, privacy, or consumer protection.
14. Governing law and disputes
The parties should first attempt in good faith to resolve a dispute through written communication. These Terms are governed by Polish law, without depriving a consumer of mandatory protection provided by the law applicable to that consumer.
For business Customers, and to the extent permitted by law, courts having jurisdiction over the Provider’s registered office have exclusive jurisdiction. Consumer Customers retain any mandatory right to bring or defend a claim before another competent court. Nothing in these Terms waives a non-waivable right to bring a claim, participate in a legally protected proceeding, contact a regulator, or seek a lawful remedy. Any individual-claim or collective-action limitation applies only where it is valid and enforceable under the law governing the particular dispute.
15. Changes and severability
The version accepted at checkout applies to the order. If a provision is found invalid or unenforceable, it will be limited only to the minimum extent necessary, and the remaining provisions will continue to apply.
16. Contact
Marketing House MF Oskar Finowski
Tax Identification Number: PL6112840984
contact@marketinghmf.com